Frequently Asked Questions
1. How do I get started entering competitions?
Getting started on the Great Competitions web site is easy - all you need to do is have a look at the different competitions on offer. As soon as you see one that you're interested in, simply click on the 'Enter now' link and you'll be taken to a page where you can either log in (if you've already registered on the site) or the registration page if you're a new user. You'll find that our postcode finder makes it quick and easy for you to complete the registration form and start winning competitions!
2. I'm trying to register but I don't live in the UK, and the postcode finder doesn't work for me. How can I register?
The postcode finder is just there to help if you want to use it. If you live in the US, for example, simply type your ZIP code into the postcode field and then go on to complete your address details manually. Do not click on the 'Click to Find' button.
3. I've forgotten my user name although I can remember my password. How can I log in?
If you registered with Great Competitions after January 2008, your username is most probably the email address that you used when you signed up, so it's worth trying that first. If this does not work, you can click here to request a reminder of your login details.
4. I've forgotten my password. How can I get a reminder?
Click on the 'Enter' link on any of the competitions to get to the login page. On the login page you'll find a link called 'Send me a password reminder'. Click on it and enter the email address you used when you registered and we'll send a password reminder to that email address. This is the email that we'll use to contact you if you win a prize, so it's important to keep it up-to-date, or you can click here
5. I've asked for a password reminder and entered the email address I used to register, but no reminder has arrived.
First of all, if you use a spam filter to remove unwanted email from your inbox, check that to make sure our email hasn't been filtered out. Add our email address (email@example.com) to your list of allowed email addresses and try again. If you are using a Hotmail mailbox, check your 'Junk' folder. Sometimes people set up a special mail account when they register with Great Competitions so please check that the email you are using really is the one you used to register. If all else fails, please use our contact form to get in touch with us, making sure you give us your username and registered address.
6. My address details have changed. How can I update them to make sure you can contact me if I win?
You must be logged in, in order to change your contact details. If your postal address or email has changed since you first registered with is, you can easily update them using the link on the home page in the left margin, or by clicking here AFTER YOU HAVE LOGGED IN. You can change any of the details in your user profile (including your password). You cannot change your username because this identifies you, and the competitions you've entered, in our competitions database.
7. I'm trying to update my contact details, but it keeps telling me that my date of birth is wrong, when it isn't.
We ask for your date of birth when you update your contact details as an added protection for your personal data. It is possible that you have entered the wrong birth date when you registered with us initially. Please use our contact form to get in touch with us and we will update your birth date. You must give us your birth date and your username.
8. I want to unsubscribe from Great Competitions
If you like to unsubscribe from our database, please use our contact form.
9. I think I've won a prize but you haven't contacted me yet.
If you think you've won a prize, but we haven't contacted you, please use our contact form. Be sure to select the magazine, in order to help us deal with your query.
10. I won a prize, you contacted me but the prize hasn't arrived.
Please allow 28 days for the prize to reach you. If, after that time, you still have a query about a prize which we've sent out but hasn't arrived, please use our contact form to get in touch with us. Please make sure that you select the magazine so that we can deal with your query more quickly.